I had a great experience with Jim Cook at Mortgage Intelligence. As a first time homebuyer, I really didn’t know where to begin in the process of getting a mortgage. I heard great things about Jim so I decided to make an appointment. He was extremely helpful in explaining the process and even sent me home with ‘homework’ so I would be ready once I found a home. Jim was alwasy prompt with returning my emails and I feel like he really did go out of his way to guide me along. I truly appreciate his help and will definitely refer others to him.