The Best Mortgage Solution For You
Over a decade of feedback.
“speechless & humbled”
I want to start by saying that Jim Cook is one of the most amazing men in the Mortgage Services Business. He goes above and beyond his duties. He will never leave you wondering and waiting. His sense of Urgency for his client is amazing. Thank you Jim Cook for your recent Help you are such a amazing guy. We ❤️ you and all you have done over the years for us. Blessings,
Kate & Richard, Kincardine
“thank you for the work you do”
I simply wanted to say how much I appreciate the effort that you made on behalf of our mutual clients. Most brokers would not have gone to the lengths that you have and I simply wanted to thank you for the work you did.
“One of the best service experiences”
One of the best service experiences. Jim is very knowledgeable, thorough and is accessible at all times. Thank you so much for the seamless process. We truly appreciate your professionalism and would highly recommend your services to anyone.
“you went above and beyond”
Thank you very much for all your help through this process. As first time home buyers, we were uncertain of the process. You went above and beyond in educating us and helping us purchase our first home. We will be highly recommending you to others.
Katelyn & Jamie, Port Elgin
“I appreciated all the help”
I want to take this opportunity to thank you again for all your help through this whole process. I appreciated all the help you gave me and it made everything go smoothly. If I did not have you to call and ask questions I would have been lost. I will definitely be calling you the next time I purchase and will be referring you to my friends when they decide to buy.
SM, October 2004, StatCounter – Free Web Tracker and Counter
“most reliable and most responsive”
As usual, you have been the most reliable and most responsive in my whole home buying adventure. I truly appreciate it.
LC, October 2004
“Thanks for all your help”
Thanks for all your help .. I really appreciated it. When I buy another house … hopefully in a few years, I will definitely be giving yourself a call.
BS, July 2005
“thank you very much for all your help”
Just a short note to thank you very much for all your help, you are God sent.
ES, September 2005
“Thank you for your time and effort … I appreciate it very much”
Thank you for your time and effort … I appreciate it very much.
KM, December 2006
“We are so glad we have you working for us”
We are so glad we have you working for us … we appreciated all your help and guidance in making this mortgage go smoothly … this was the easiest [time] we have ever had financing anything, let alone our home … we will recommend your services to all our friends!!
Phil & Cheryl Cates, Tiverton, December 2006
Outstanding work … I appreciate you assisting me in this endeavour. I’m looking at another property today.
DR, Kincardine, January 2007
“you are so efficient”
You are so efficient … I will be glad to refer clients to you in the future.
CT, Southampton, January 2007
“you made purchasing our home so easy and hassle free”
Every thing is going well with the house, we are extremely happy! Even though we still have boxes left to unpack….. but we’re getting there. If I hear of anyone who needs a mortgage I will definitely refer them to you as you made purchasing our home so easy and hassle free.
Shane Middelkamp, Kincardine, April 2008
“you definitely simplified the process for us”
… would like to thank you for all your help. You definitely simplified the process for
us and eased some of the anxieties. All in all we are very happy in our new home. We have already recommended you to one of our friends.
Lisa Von Hatten & Scott McQuade, Port Elgin, April 2008
“the process was very helpful and informative”
… thanks so much for all your work in arranging my mortgage transfer. The process was very helpful and informative. I was so pleased with the saving and better mortgage options you were able to get for me. Thanks again and I will be using your services on my next home purchase.
Denise Day, Burlington, April 2008
“you definitely made things a lot easier”
Excellent … Thank you very much for all your help. You definitely made things a lot easier for us. We really appreciate it.
Ivo & Emily Ferreira, Kincardine, August 2008
“you really do give it your all”
Thank you so much Jim you really do give it your all. Thanks again.
David & Joyce McMahon, Port Elgin, September 2008
“We are soooo excited!”
Thanks for all your help!!! … We are soooo excited! I have been recommending you to everyone I know.
Dustin Lessard & Shirley Hartwick, Kincardine, September 2008
“I have no hesitation in recommending your services”
I do … appreciate your time on the phone in the Summer, our recent emails and your time inquiring with other lenders on our behalf. My wife and I have no hesitation in recommending your services [to] friends and family needing assistance with their mortgages.
Jonathon Collins, Kincardine & U.K., November 2008
“You made this so easy for us”
You made this so easy for us, on such short notice. We were very happy, Thank You. And we have recommended you to family and friends. Hope you don’t mind but we have passed your business card around. Thanks Again!
Kristine Gadd, Kincardine, November 2008
“I was glad to have someone as knowledgeable”
This was our first home purchase and Jim walked us through every step very well. I was glad to have someone as knowledgeable as him on our side.
Rebecca Ellis, Mike McLelland, Bruce Power/OPG, Kincardine, November 2008
“Our first purchase has been a breeze”
Jim was a total professional and we enjoyed all of our communications and meetings with him. He was always a phone call or email away to answer any of our questions and concerns. We are both first time home buyers and through using Mortgage Intelligence our first purchase has been a breeze.
Meagan Fisher & Jason Fair, Fast Rescue/Bruce Power Kincardine, February 2009
“We saved a lot of money”
We just wanted to send a thank you for all your help and honesty. We used The Brick certificate and saved a lot of money on appliances and furniture. We appreciate all you did … Talk to you in a few years.
Jeremy Lambourn & Pam Brown, Bruce Power/Pharmacist, Port Elgin, February 2009
“You were awesome”
Jim … you were awesome, and I WAS AMAZED HOW quick you always got back to me with any answers to any questions, I had at any time. Kudos to you.
Susan Jackson, Kincardine, March 2009
“Your level of expertise and professionalism was of the highest quality”
We would rate our mortgage experience at a 10!!!!! Personally, we felt very comfortable with you from the very beginning. Your level of expertise and professionalism was of the highest quality. We are very happy with the way things turned out and are looking forward to working with you EVERY time we have to redo our mortage (is that refinance?). Honestly Jim, we will recommend you to all of our friends and family seven days a week and twice on Sunday.
Jason & Jenny Hunter, Bruce Power/Musician, Kincardine, April 2009
“10 out of 10 without a doubt!!!!!! He made it happen!!!”
We can’t say a bad thing about our experience with Jim Cook. He is an amazing person and we do nothing but recommend him. We even have his business cards in our house we are trying to sell right now for those going through it. He is extremely thorough and we never had to wait for any information we were inquiring about. 10 out of 10 without a doubt!!!!!!! Thank you Jim for everything. He made it happen!!!
Michelle & Adam Kraemer, Kinfarm, Kincardine, June 2009
“It was a pleasure working with Jim”
It was a pleasure working with Jim – he was wonderful with us, very patient and helpful – he took the time to make sure we understood what we were getting into. He was always quick to answer our questions and we feel that he went out of his way for us. We recommend him to all our friends and family 🙂
Katherine Mullin & Greg Thede, Veternarian/AECL, Port Elgin, June 2009
“Dog with a bone attitude”
Thank you so much for all your hard work on this one I know it would never have happened if we went the bank route or for that matter through another broker – you went the extra mile it seemed on a daily basis and I knew from experience that your “dog with a bone attitude ” would result in a successful conclusion.
John & Jane Sangster, Realtor, Kincardine, July 2009
“On a scale of 1-10, I would rate the quality of service as 11.”
On a scale of 1-10, I would rate the quality of service as 11. Jim was incredibly helpful from the moment we walked in the door, to after we’d moved in. During our initial meeting with Jim, he assessed our knowledge of the home purchasing process incredibly well. He was very thorough in explaining what was going to happen and when this would occur. If he thought he was overloading us, he would stop and check to make sure we understood everything. He explained all of our options and in my opinion offered solid advice at every point where a decision was to be made. Jim gave us a package of information about mortgages that was incredibly helpful as a reference guide. One of the key things that Jim did for us was to stay in contact on a regular basis and update us in terms of rates, progress, etc. I never once felt like we’d been forgotten about or pushed to the side. In short, if we include all the people that were involved in the process of our purchasing a home, Jim was easily the most informative, helpful, prepared of the bunch. If we ever plan on purchasing another property, the first call I make before talking to anyone else about it will be to Jim Cook.
Bill Morrison, Painter, Kincardine, Jul 2009
“I was truly impressed…”
I was truly impressed when I called Jim the first time just to inquire about his services and before the end of that day had a pre-approval in my hand at a rate lower then I thought possible. Throughout the whole process Jim always took the time to answer the wide array of questions we had as first time homebuyers…so I think that deserves a 10 rating in my book.
Mike & April Sutton, Bruce Power, Hanover, August 2009
“Jim was a tremendous help to us”
We would definitely rate your service a 10. Jim was able to accommodate our work schedules and was very knowledgeable and informative. Even the footwork he did between our real estate and lawyers offices was a tremendous help to us.
Mike & Heather Grondin, Superheat/Nurse, Kincardine, September 2009
“the service was second to none”
The service we received was second to none. We probably would not be in our new house if it were not for Jim answering the call. Even though it was very late in the evening! Nothing but GREAT things to say about our whole experience!
Peter & Suzanne Gibson, Kincardine, September 2009
“Jim was very professional and patient with me and my family”
I would definitely rate Jim at least a 10, the service was more than I expected. When I had questions (and I had a lot) there was always a quick response. Jim was very professional and patient with me and my family. I would definitely recommend him to anyone.
Carrie Twolan, Kincardine, October 2009
“the service was excellent”
The service was excellent. Jim was informative and called to inform how things were progressing. [It was] the first time I understood the mortgage information as it was explained well and Jim reduced the stress. I have recommended your services to many others and will continue to do so.
Patti Boron, Nurse, Kincardine, December 2009
“Our Sincerest Thanks”
Chris and I would like to give our sincerest thanks to you for all your efforts with regards to our mortgage renewal … If we can ever refer anyone to you in that area we certainly would as you created a very trusting relationship with us. Thank you again.
Chris Simoes & Anne Haslett, Oakville, January 2010
“professional, friendly, tenacious and insightful”
Our experience with Jim Cook of Mortgage Intelligence has been excellent. He has been professional, friendly, tenacious and insightful at every step of the process. We could not have made this purchase without his help. On a scale of 1-10 the service has been an 11.
Aaron Klassen & Elizabeth Conerly, AMEC, Kincardine, January 2010
Thank you for all of the help & good advice you gave us [Tony] & I will definitely endeavour to send business your way in the future.
Mike Vella, Pilot, Ancaster, February 2010
“he was there with us at every step”
We were very impressed with the services provided by Mortgage Intelligence, Kincardine. We were especially impressed with the knowledge and experience Jim brought to our team. He was there with us at every step and always made sure we were informed with the latest updates. Even after the sold sign went up he was fighting to get us the best rate possible. We recommend Jim and Mortgage Intelligence to anyone and everyone, a definite 10 out of 10!
Eric Dunn & Karen Day, Bruce Power, Port Elgin, March 2010
“we truly were given a first class, professional service”
I would rate this whole experience with Jim and Mortgage Intelligence as a solid 10 out of 10!!
I do not rate this number solely for the purpose of giving a good rating. We truly were given a first class, professional service. I called the company based on an Internet ad as we were looking at a mortgage for a new home we bought in Hanover Ontario. Jim answered the phone. Within 30 mins of talking and answering some questions we were well on our way to solidifying a deal.
After only a couple email messages back and forth and a phone call or two, Jim was able to put together a fabulous package for us. It was really a pleasure to deal with a Professional. There was not one “snag” so to speak, everything was put together and prepared for our signatures with no stress and anxiety on our part. We have and will continue to refer your office of Mortgage Intelligence!
Peter & Kathy McEwen, Police Inspector/Nurse, Guelph, March 2010
“if exceeding expectations is the priority, then you’ve succeeded”
On the 1 to 10 scale, you’ve got the ten. I would recommend Jim to anyone thinking of purchasing a home. Believe me its the first time I ever had a good experience getting a mortgage. Jim knows his product and was able to set me up with an institution that met my needs. I appreciated his honest knowledgeable approach. If exceeding expectations is the priority then I have to say you’ve succeeded.
Andy & Penny Gulley, Boilermaker/PSW, Port Elgin, May 2010
“it constantly amazes me how he is able to keep getting better”
My experiences with Jim have always been a 10. We’ve been in the mortgage situation three times now and as excellent as our first mortgage went with Jim, it constantly amazes me how he is able to keep getting better at what he does. Rest assured, that if in the future the situation arises again, we’ll be in touch.
Joe & Lana Hunter, (PWU), Kincardine, May 2010
“could not have gone any smoother”
The service was way more than a ten. My experience with buying a house could not have gone any smoother.
Jeff Colman, Kincardine, June 2010
“can not say enough”
[We] can not say enough about Jim. AWESOME, AWESOME, AWESOME … scale of 1-10, I give you guys a 100. Thanks for all the help, patience and hard work.
Kate & Richard Serre, (PWU), Point Clark, July 2010
“we were very pleased”
We were very pleased with our experience with Mortgage Intelligence and would give it a 10 out of 10. We appreciated being able to meet with Jim after our workday and not feeling rushed at any time during our meetings. We were always able to get all our questions answered and felt good about our decisions.
Lija & Bryan Bradley, Kincardine, September 2010
“our experience was excellent”
Our experience with Mortgage Intelligence was excellent once again. It was great to use Jim’s experience and expertise to analyze our options on different types of mortgages. I would definitely rate the quality of service a 10.
Jared & Megan Adams, (PWU). Kincardine, September 2010
“heartily recommend your services”
The service we received from Jim was certainly nothing less than a 10. He kept us informed throughout the process and took care of all the little details that arose. It made what could have been a very tedious and potentially frustrating exercise for us into a pain-free, pleasant experience. I would heartily recommend your services to anyone seeking a mortgage.
Wade & Janice Gibson, (PWU), Kincardine, October 2010
“we felt extremely well informed”
On a scale of 1-10, 10 being the best, we would rate our experience as a 10! With being first time home buyers and being unfamiliar with the house buying process, we felt extremely well informed and organized with Jim Cook. He explained all steps in great detail and was always readily available to answer questions by both phone and/or email. It was also appreciated that he was flexible with meeting times, being available outside of normal business hours.
Laura Minns & Chris Misch, Port Elgin, October 2010
Your services were very professional and prompt, an attribute I specifically value. I had considered myself well-researched for my mortgage and was pleasantly surprised when Jim gave us options of which I was not aware. Thanks again.
Alex Rauket & Jenn MacKay, Kincardine, December 2010
I had a great experience with Jim Cook at Mortgage Intelligence. As a first time homebuyer, I really didn’t know where to begin in the process of getting a mortgage. I heard great things about Jim so I decided to make an appointment. He was extremely helpful in explaining the process and even sent me home with ‘homework’ so I would be ready once I found a home. Jim was alwasy prompt with returning my emails and I feel like he really did go out of his way to guide me along. I truly appreciate his help and will definitely refer others to him.
Jody Slesser, Kincardine
“rate our experience a ten (out of ten)”
I would rate our experience a ten (out of ten) with Jim. I don’t feel there was any area that he could have improved on. He was amazing as … this was not a straight forward [request and] Jim did everything in his power to make things go smooth.
Susan Ritchie, Port Elgin
“very informative and upfront”
Tony, you were wonderful to deal with and I will be referring you to my friends for sure. My friend was right about how you are very informative and upfront – that is very commendable. Hopefully I can send some people your way in the future.
Maithily Panchalingan, Toronto
“exceptionally good at explaining”
Jim was incredibly knowledgeable and always took the time to promptly answer my questions. He was exceptionally good at explaining where we were in the process and what was still left to do.
Stacy Mullen, Kincardine
“really appreciate the advice”
I really appreciate Jim’s advice – very knowledgeable – advising me of the different options out there and he was able to help me make the right decision for my situation. Definitely a 10! [out of 10]. Look forward to working with you again when it comes time to renew my Mortgage.
Rita Stroeder, Formosa, (PWU)
“everything was great”
Jim was very professional and everything was great. I would recommend your company to anyone who asks. Thanks.
Lou & Penny Geiss, Bobcaygeon
“thanks again for all your help, service and advice”
Thanks again for all your help, service, and advice. It was painless and much less stressful than trying to handle things the way we’ve done in the past. Thanks for continuing to make yourself available and being willing to answer questions! We will certainly let people know about our very satisfying experience with your office.
Stephen & Gayle McTiernan, Kincardine
“we had excellent service”
I always had my questions and concerns answered in an easy to understand way and I liked how Jim kept negotiating better rates for us. We had excellent service.
Scott Thomas & Catherine Breton-Mineau, Port Elgin
Jim was great; very helpful. I’ve only had one mortgage experience besides this, and Jim was markedly better. Thanks.
Christina Bandomir, Kincardine
“will recommend him to anyone I know”
Jim Cook helped me when I had been with #### Bank for over 30 years and they turned me down. I will use Jim again and recommend him to anyone I know in need of a mortgage.
Christine Wood, Kincardine
“we can’t thank you enough”
Tony, thank you so much for everything! You have been amazing to work with and we can’t thank you enough. We will definitely recommend you down the road. Thank you for the [Brick] certificate! We may want to buy a new washer and dryer with it! We are so excited to move. Thank you again.
Bonnie MacPherson & Justin Miller, Burlington
“he went above and beyond”
I don’t think that there was anything that could have went better. And based on this experience, I’m strongly recommending Jim to anyone that I know who is also looking to purchase a house. I think he went above and beyond in order to help get us the best deal and make everything easy for us.
Jeff & Jennifer Stevenson, Port Elgin
“Jim was absolutely super”
Jim was absolutely super, patient and completely professional. Even though I have a banking background, I am no financial wiz and he walked me through all paperwork and answered my questions. I have no regrets and appreciate my real estate agent suggesting that I consider talking to him. I am so thrilled that my mortgage is NOT with a traditional financial institution, especially after working for one in the past.
Jacquie Fraser, Point Clark
“found this experience truly refreshing”
I was really happy with the entire experience. Jim knows the industry, got us a great deal and made the whole process unbelievably easy for us. I have had mortgages with a number of banks and found this experience truly refreshing. Thanks!
Brian and Kim Luinstra, Kincardine
“a 10 out of 10”
I would rate my experience as a 10 out of 10. Even though there were more paperwork demands, Jim was good at explaining why and helping me get the right information. Overall, I am quite happy with the support … Unlike the banks, I was not made to feel like I was doing the lenders a favour.
Nathan Smith, St. Edmunds Township
“I could not have done this without you!”
Thank you so much … I could not have done this without you! Your help, guidance, tenacity, follow up and positive reinforcement is so very much appreciated… I’ll be spreading the word of your good work and excellent service.
Trudy Searle, Kincardine
“a HUGE thank-you”
A HUGE thank-you goes to you, we couldn’t have done it without your help and advice. So THANK YOU!!!!!! Everything you did for us is very much appreciated! We take possession October 17th. A cute red brick bungalow in the Hampton Heights area on the east mountain 🙂 We couldn’t be more excited.
Tress Morrish & Sean Thomson, Hamilton
“I am very grateful”
Thank you so much for everything! I am very grateful for all of your assistance and knowledge! … went back to the condo today for a final look/measuring session.
Heidi Knapp, Oakville
“thank you so much for your kindness, patience …”
Tony, thank you so much for your kindness, patience and understanding during our transaction. I really appreciate the time you took in explaining the pros and cons of my choices. I also appreciate the extra step you took in communicating certain things I shoul dbe aware of. I really enjoy working with you. Working with you has been an asset to the process – whcih can be confusing and overwhelming.
Tammy Lawless, Oakville
“made the decision making much easier and clearer”
I would recommend Jim Cook without hesitation to anyone looking to renew or get a first mortgage. I loved the fact that Jim answers his phone and leaves the computer to do other work!! His ability to break down options available to me into terms that affect my life made the decision making much easier and clearer.
Ian Colley, Kincardine
“was amazing to deal with”
Jim was amazing to deal with so helpful and informative 10 out of 10 for sure. I would definitely highly recommend him to everyone looking to place a mortgage !!! GREAT SERVICE !!
Kelly Dagelman, Kincardine
“he really cares about his clients”
I would give Jim a 10 for quality. I appreciated his willingness to explain everything in detail and his patience. I got the impression that he really cares about his clients and wants to do the best for them. He was also almost always available in person or via email and his communication was excellent. For those reasons, I have already recommended Jim to other people.
Devin Glew, Kincardine
“only good things to say”
I have only good things to say about working with Jim. As a first time buyer, I had a lot of questions and I always got a prompt answer from Jim. The experience was definitely a full 10 (out of 10). And yes, I would recommend him to others too.
Kristiina Erkkila, Port Elgin
“highly professional and honest”
I found Jim as a highly professional and honest individual who provides accurate and upfront information to his customer without any motive. He works hard to arrange best deal for his clients.
Jitendra Yadav, Kincardine
“informed and comfortable”
The quick and detailed responses via email and the willingness to meet at my convenience were very much appreciated. Also, the lack of implied stress and complications that I had been dealing with from other companies was what really set this service apart. I would give a 10 (out of 10) for the services and information provided. It was made quick and painless, yet informed and comfortable. Of course, I would and will continue to recommend Jim Cook to others looking for mortgage advice.
Jelisa St. Peter, Saugeen Shores
“knowledgeable, patient, accessible”
You were available night and day for clarification, resolution, organization and peace of mind. [why would you recommend Jim in the future? He was] knowledgeable, patient, accessible and was driven to want to make the experience a very pleasant one!
Dave & Erin Gionet, Barrie
“made me feel comfortable … genuinely interested”
Excellent service starting with my initial call. Appreciated that he returned my call very quickly and discussed all options. The email updates/follow-up that were provided during the process and after Closing were awesome. Very easy to talk about different options without feeling any pressure.